Government has approved 'punitive' regulation, says IATA

IATA is lobbying against new legislation in Mexico that affects compensation rights and baggage charges.

The new law includes changes to compensation requirements for delays and cancellations, the use of non-sequential flight coupons, free baggage allowance, right of repentance up to 24 hours prior to flight, and free infant travel on all flights.

“The Mexican government has approved punitive regulation on consumer protection that goes against international best practice,” says Peter Cerda, IATA’s Regional Vice President for the Americas.

IATA will continue its constructive engagement with the relevant authorities to ensure that the new law does as little damage to the air industry in Mexico as possible and push public awareness about the negative, unintended consequences of unorthodox consumer rights legislation.

 

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