IATA estimates that global airline passenger traffic will not return to pre-COVID-19 levels until 2024, a year later than previously projected. Given the significant impact the pandemic has had on the travel industry, many airlines must make the difficult decision to reduce the size of their workforce. 

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Best-in-class airlines are not only known for their customer service, but also for supporting a strong company culture. These airlines strive to create an engaging employee experience from arrival to departure – including helping exiting staff land smoothly on their feet.  

Some airlines are implementing creative alternatives to layoffs, such as voluntary early retirement. Others are helping impacted team members find new roles quickly by offering outplacement solutions.

Top airlines understand that providing outplacement, either on their own or through an outplacement solutions partner such as Randstad RiseSmart, is a worthwhile investment. Outplacement can help reduce unemployment tax charges and other costs related to reductions in force. It also showcases a commitment to embracing corporate values and doing right by employees, which can have a long-lasting, positive effect on an organization’s overall and employer brand.

“What I love about RiseSmart is [the] ability to link all the parts together[...] We wanted to work with someone who could really see what it was we were trying to do. We wanted someone who could fly with our vision and have an aligned commitment around employees.”
Qantas Airlines following a call center closure project

For more information about Randstad RiseSmart outplacement solutions and to prepare for unexpected workforce turbulence, click here.

Image Credit | iStock