Singapore-based SATS has won the 2018 IATA Ground Handling Conference Innovator competition for its use of smartwatches in Technical Ramp Operations.
Using 4G data, the company’s Smart Watch Resource Management Solution is able to streamline processes on the ground, which helps to create better productivity and safety through enhanced communication.
The equipment also tracks performance, as it captures the start and completion time of tasks, with SATS able to analyze data to gather key insights on efficiency and use this to improve resource planning.
This is the kind of innovation that will solve real problems today and prepare us for future challenges
"The IGHC Innovator Competition showcases the creative thinking taking place across the ground handling industry," said Joseph Suidan, IATA Head of Ground Operations.
“Among many worthy candidates, we congratulate SATS for an outstanding achievement. This is the kind of innovation that will solve real problems today and prepare us for future challenges."
SATS saw off plenty of competition to make the final shortlist of three, alongside iboardings.com and Assaia.
An independent jury – comprised of experts from airlines, ground handling companies and original equipment manufacturer – created the shortlist based on each concept and its potential for value.
Smart technology has strong potential to help transform the ground handling industry through making real-time integrated operations possible
Following presentations from each company at the IGHC, more than 700 delegates cast their votes for their preferred project as SATS came out on top for their smartwatch-enabled solution.
"We are delighted to be recognized for our innovative Smartwatch project," said Kevin Chin, SATS, Vice President Gateway Services.
“Smart technology has strong potential to help transform the ground handling industry through making real-time integrated operations possible. Full implementation for 130 employees has shown improvements in our ground handling, across 170 flights daily.”
IATA’s Ground Handling Innovator Competition was launched in 2017 to help encourage and promote innovation in the ground handling industry.