Analysis

Innovation Day to unlock industry potential

The need for innovation cuts across every aspect of aviation. It has become especially crucial following the brutal realities of the pandemic.

Technology April 2022
Analysis

All aboard for the journey to customer-centricity

New Distribution Capability (NDC) is the first step towards enabling the travel industry to introduce the concept of airline retailing by replacing the existing distribution paradigm of bespoke legacy processes with a modern technology retailing ecosystem built on offers and orders.

Technology April 2022
Analysis

Digital identity to redefine distribution chain

New Distribution Capability (NDC) is the first step towards the evolution of airlines into retailers through a data exchange format based on offer and order management processes.

Technology April 2022
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